---
title: "Request Quotes"
description: "How the quote system works for bulk orders and custom finishing"
category: "shop"
tags: ["quote", "quote", "bulk order", "request"]
createdAt: "2026-04-01"
updatedAt: "2026-04-01"
canonical: "https://help.softwear-prints.com/en/articles/shop/quotes"
---

# Request Quotes

For larger orders or orders with custom finishing, your Corporate Shop offers a quote system. Customers can use it to request a non-binding quote before placing an order.

## When is a quote useful?

The quote system is ideal for:

- **Bulk Orders** - An individual quote is worthwhile from a certain quantity
- **Custom Finishing** - When customers want to apply their own logo or design
- **Special Conditions** - For regular or extensive orders
- **Budget Planning** - When a binding quote is required in advance

## Request a Quote - Step by Step

### Step 1: Select Products

1. Browse the product catalog as usual
2. Select products with desired variants (color, size)
3. Instead of **Add to Cart**, select **Request Quote**

### Step 2: Configure Finishing

If desired, you can specify the finishing for your quote:

- Select **Finishing Type** (e.g., screen printing, digital printing, embroidery)
- Determine **Placement** (e.g., left chest, back, sleeve)
- **Upload Motif/Artwork** - Upload your logo or design as a file
- **Special Requests** - Free text field for additional information

> **Tip:** The more precise your information, the faster you will receive a suitable quote. Upload high-resolution files if possible (preferably vector graphics in SVG or AI format).

### Step 3: Contact Details and Submit

1. Review the summary of your quote request
2. Enter your **contact details** (if not logged in)
3. Optionally add **notes**
4. Click on **Request Quote**

## What happens after the request?

1. **Confirmation** - You will receive an email confirming receipt of your request
2. **Review** - The softwear.prints team will review your request and create a quote
3. **Receive Quote** - You will receive the quote via email with detailed prices
4. **Acceptance or Rejection** - You can accept the quote and the order will be triggered

## Quote History

Logged-in customers can view their quotes under **My Account**:

- **Open Requests** - Still in progress
- **Received Quotes** - Ready for acceptance
- **Accepted Quotes** - Converted into an order
- **Rejected/Expired Quotes** - No longer active

## For Admins: Manage Quotes

Incoming quote requests can be found in the Purchase Order overview:

::admin-link{path="/purchaseorder" label="Open Purchase Orders"}
::

Here you can:

- **View and review** incoming requests
- **Create quotes** with individual prices and conditions
- Track the **status** of quotes
- **Convert** accepted quotes into **orders**

## Continue to

- [Browse Products](/articles/shop/products) - Back to the product catalog
- [Checkout & Payment](/articles/shop/checkout) - Normal ordering process
- [Purchase Orders (Admin)](/articles/admin/purchase-orders) - Management in detail